Collection of User Information
To create an account on M1Lend, you must provide us with the basic details and information required as part of our Customer Identification process and you agree to this Privacy Policy, which governs how we treat your information. During the use of our Services, Website and Mobile Application and App, we may collect information about you from you and from third parties. While some information must be mandatorily provided, others are optional and certain portions of the information will remain private and some will be shared with associated third parties. All information you provide to us is voluntary. This information is including but not limited to the following:
Information about you when you register or when you use our Website and Mobile Application.
Personal and financial information like your name, email address, contact number, gender, date of birth, contact information, address, etc.
Information about your transaction history like spend data, through our app, etc.
We may also collect other personal information such as SMS, contacts, location data, mobile device data, etc.
Your unique identifiers such as username and password, preferences information and transaction history.
Information collected through your Facebook, Twitter, LinkedIn or other social media accounts which have been linked to the account on the Website and Mobile Application.
Information that you provide when you write directly to us (Including by email) or provide us over telephone.
Any other information that M1Lend is required to collect as per specific mandate from any bank or as a requirement under applicable law.
Aggregate information and electronic data – like the pages viewed, how you navigate through the website and interact with web pages, etc.
By registering for a M1Lend account or beginning an application on the M1Lend website or mobile application for any product or service, you are consenting to be contacted by us by written notices, email messages, text messages, WhatsApp, or telephone, and, in connection with any such telephone calls, you consent to the use pre-recorded/artificial voice messages and/or automatic dialing devices, at any telephone number associated with your M1Lend account, including mobile telephone numbers or at any email address or mailing address we have for you in our records or from other public and nonpublic databases we may lawfully access. You agree that M1Lend may contact you using the information you provided with information and offers of services available through M1Lend website and mobile application.
The information we collect about you will depend on the products and services we offer, on an ongoing basis. If you do not allow us to collect all the information we request, we may not be able to deliver all these services effectively.
Contact List – To check if you are eligible for a reward with our referral program. We upload your address book to help you find out which of your contacts are using M1Lend. Your uploaded data is only used for matching contacts and won’t be saved for other purposes.
Location – The app is intended solely for use by Users who access the Mobile Application in Malaysia. We make no representation that the Services (or any goods or services) are available or otherwise suitable for use outside of Malaysia.
Photo – To make your application process easier and to upload your photo for verification, and as part of our Customer Identification process.
You understand that, by creating an account or by registering through third-party sites, we and others will be able to identify you by your M1Lend profile. However, we will not be liable under any circumstance for the generation of your profile or the information you provide therein. M1Lend will also not be liable for any information collected in the form of SMS, contact, media or any other sources that the users might upload, the data collection process may extract, the use and misuse thereof.
All the information that you shall provide us is voluntary, including sensitive personal information. You understand that M1Lend may use certain information of yours, which has been designated as ‘sensitive personal data or information’ under the IT Rules for the purpose of providing you with the Services and for sharing the information only with affiliates who are subject to this Privacy Policy, as will be explained further below.
